feltindevon is taking a short break
Reviews
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CJG on Apr 9, 2021
5 out of 5 starsExtremely Fast Shipping Service from a Great Seller who creates Beautiful, Realistic and Cute Critters!!
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Adelle on Dec 21, 2020
5 out of 5 starsThis hedgehog is the cutest decoration, perfect for what I wanted. Lovely to hang on the christmas tree!
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Anne on Jul 23, 2020
5 out of 5 starsAbsolutely adorable! I bought it as a gift for my friend, I am sure she will love it! Shipping took longer than I expected, though, and it needed a sturdier box as protection.
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Laura on Jun 7, 2020
5 out of 5 starsLove my precious little felted Pig Pin Cushion. Excellent quality and service. Thank you so much.
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Sue on Feb 9, 2020
5 out of 5 starsFabulous pin cushion - bought for my sewing club but it is loved by the whole school! Love it!
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Bill on Dec 30, 2019
5 out of 5 starsThis arrived as in nice packaging as advertised and very cute.
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Joanna on Dec 9, 2019
5 out of 5 starsThis cat is adorable. It has exactly the same expression as a cat I know...
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Kim on Jul 18, 2019
5 out of 5 starsThe service from this shop was excellent and especially prompt. It is so good to receive an expected parcel early. The dear little blue bird was well wrapped and presented, almost like a nest. He, as I gather the bird is a he 😊, is just so well made and sweet and I couldn't wait to present him to the recipient. She also admired the packaging and shed a tear or two when she saw it, but good tears of joy and was just so thrilled. Real craftsmanship.
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Wendy on May 27, 2019
5 out of 5 starsI love this little badger , beautifully made and arrived promptly .
Shop policies
I hope you like my things - all made here in Devon by me.
If you have any questions about any of my items, please feel free to contact me.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipping
I am a UK seller, so please be aware of shipping times to you country, especially if buying for a gift.
All my items will be very securely packaged, and I obtain proof of posting for every item sent. Insurance or signed for delivery can be arranged, but it will probably cost as much as the item is worth.
Any customs tax due on international items is to be paid by the customer.
Additional policies and FAQs
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to contact me directly to provide additional personal information to complete your custom order.
I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Lauren Ransom, am the data controller of your personal information. If you have any questions or concerns, you may contact me at feltindevon [!at] hotmail.co.uk Alternatively, you may mail me at:
Lauren Ransom, 50a Fore Street, Brixham, TQ5 8DZ, UK.
Seller details
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